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Terms and Conditions
Payment Options
SMC accepts Visa®, MasterCard® and Discover® credit/debit cards
Shipping Errors
If you receive product not expressly ordered either by our shipping error or incorrect website information, the product will be picked up by our shipper and replacements shipped at no additional charge.
Return Policy
Standard Return Policies applicable only to products purchased by you directly from Structure Mechanics Corporation. Our Sales Policy includes a 20% processing charge on all returns. Shipping costs are not refundable.
All products returns require a Return Authorization (RA) number. You may obtain a RA number by calling Customer Service at (513) 598-1600.
Refunds
Refunds can be returned only to the credit card of original purchaser. In the event that a card can no longer be charged back (lost card etc.) an attempt on our part will be made at least once and then a company check will be sent to the purchaser. The company check process can delay the time taken to receive the refund.
Pricing and Information
This website is intended to help you. We make every effort to maintain current, accurate prices on our website. We strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention by calling or sending us an e-mail.
